FAQ’s

 

How long does Fossil cover my watch?

Your Fossil watch is warranted for a period two (2) years from the original date of purchase under the terms and conditions of the warranty. The Fossil warranty covers materials and manufacturing defects. A copy of an official receipt or our authorised dealer stamp in the warranty booklet is required as a proof of purchase.

 

What is being covered?

During the warranty period the watch movement, hands and dial are the only component covered under this warranty. A covered component will be repaired or the watch will be replaced free of repair charges. If it proves to be defective in the material workmanship under normal use.

 

What warranty does not cover?

Glass, strap or bracelet

Damage resulting from improper handling, lack of care, accidents or normal wear and tear

Water damage unless marked water-resistant

Indirect or consequential damage resulting from the defects, inaccuracy or in-operativeness of the watch

This warranty is void if the item has been damaged by unauthorised service, or other factors not due to defects in materials or workmanship, or a valid proof of purchase is not included.

 

Is it an International warranty Fossil is issuing?

Yes, A proof of purchase is required to validate your warranty both local and internationally which can be in the form of a copy of the online order confirmation, purchase receipt, or a retailer dated and stamped warranty booklet.

 

What if I do not have the required document to validate my purchase?

A repair fee maybe be applicable including spare parts and workmanship cost etc.